Dashboard
See how customers are engaging with your business.
Total Customers
1,936
Returning Customers
642
Engagements
4,284
Rewards Redeemed
387
Google Reviews
94
Bookings
126
Customer Retention
See how effectively your business is bringing customers back.
New Customers
284
Returning Customers
642
Return Rate
68%
Average Visits
3.4
Recent Activity
Live customer events
Customer joined loyalty
Emma Walsh joined
8 min ago
Reward redeemed
Free Coffee redeemed
18 min ago
Google review generated
New 5-star review
34 min ago
Booking completed
Haircut booking confirmed
1 hr ago
NFC interaction
Counter tag tapped
2 hrs ago
Campaign conversion
Customer redeemed "Come Back Offer"
3 hrs ago
Customer Journey
How customers move from first tap to loyal regular.
Loyalty Performance
Points and reward activity
Active Members
842
Points Issued
48,420
Rewards Redeemed
387
Avg. Points Balance
184
Top rewards
Recent Customers
Latest people who connected with your business
| Customer | Phone | Visits | Points | Last Visit | Status |
|---|---|---|---|---|---|
| Emma Walsh | +353 87 123 4567 | 8 visits | 420 pts | Today | Active |
| James Murphy | +353 86 222 4433 | 4 visits | 180 pts | Yesterday | Active |
| Sofia Costa | +353 89 442 1102 | 2 visits | 80 pts | 3 days ago | New |
| Daniel Byrne | +353 85 332 8977 | 12 visits | 760 pts | 5 days ago | VIP |
Quick Actions
Jump straight into daily tasks
Business Insights
What changed in your business
- Your returning customer rate increased by 9.4% this month.
- Customers who redeem rewards are visiting 1.8x more often.
- 42 customers have not returned in the last 30 days.
- Your 'Free Coffee' reward is your most popular reward.
- Google review conversions increased by 18%.